Benefits Management Solutions.
Ascension Benefits & Insurance Solutions delivers the full spectrum of core brokerage services, with the highest level of strategic and tactical expertise. We utilize a consultative approach combined with hands-on support to help clients make sound decisions, execute strategies and achieve sustainable programs year after year. Our consultants have access to all carriers and benefit plans in the market.We work with our clients to develop a comprehensive, multi-year strategy for improving benefit programs and positioning them for continued refinement in the future.
We are committed to providing ongoing customer service for all benefit plans. We ensure superior service by assigning each client a dedicated team who assists them with all employer and employee benefits needs. Our service team serves as a trusted extension of our clients' HR and benefits team.
- Respond to questions and assist with claim problems, billing questions, policy interpretations, and other carrier issues.
- Confirm plan design and coverage questions.
- Maintain complete/up-to-date policy digest of plan designs, contracts, contract amendments, etc.
- Provide introductions to new products and services and conduct in-house training as needed.
- Provide invitations to seminars and webinars.